Originally published in The Manchester Review, 2001, Volume 6, Number 1
The Positive Impacts of Executive Coaching study demonstrated in a graph form:
The tangible business impacts included increased productivity, quality, organizational strength, customer service and profitability. Due to the knowledge gained through the executive coaching, employee retention was also improved.
The intangible business impacts included improved work place relationships, client relationships, teamwork and job satisfaction. Due to the knowledge gained through the executive coaching, workplace conflict was reduced.
The study participants meet regularly with a coach who was a former business professional of twenty years or more, had graduated from an assessment based program and who had completed a formal coaching coarse. On a regular basis, executives were evaluated in a 360 peer and supervisory review.
As indicated at the base of the graph, the study was of 100 US business executives for a six to twelve month period. The study contained executives of the vice-president or higher level within their companies. Executives were Caucasian, African American, Hispanic, Asian, male and female.
The study participants, their peers and supervisors reported their experiences to an independent information gathering professional. All the research was designed and collected by Joy McGovern, Michael Lidemann, PhD., Monica Vergara, M.A., Stacey Murphy, Linka Barker, M.A. and Rodney Warrenfeltz, Ph.D.